Required skills

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

literacy skills to read and create documentations relation to the import and export of goods

numeracy skills to perform cost calculations

communication skills to resolve disputes or problems with carriers

Required knowledge

identification and overview knowledge of key provisions of relevant legislation from all levels of government that affects business operations codes of practice and national standards such as

Customs Act

Dangerous Goods Act

International Commercial Terms INCOTERMS

trade modernisation legislation Customs Legislation Amendment and Repeal Act Import Processing Charges Act Customs Depot Licensing Charges Amendment Act

Trade Practices Act

Warsaw Convention

World Trade Organization determinations

significant trade routes and modes of transport

international and Australian regulatory bodies and their roles and responsibilities

organisational policies and procedures relating to business operations in an international trade context

penalties for incorrect customs declarations

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

providing assistance in the process of both importing and exporting goods

contributing to cost calculations

providing assistance in completing documentation and communicating with carriers

knowledge of legislation codes of practice and national standards relevant to the work role

Context of and specific resources for assessment

Assessment must ensure

access to an actual workplace or simulated environment

access to office equipment and resources

access to examples of importing and exporting requirements such as permit forms and license documents

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence and third party workplace reports of onthejob performance by the candidate

review of documents outlining required processes to import or export specific goods documents outlining costs for international movement of goods

analysis of responses to case studies and scenarios

demonstration of techniques

oral or written questioning to assess knowledge of importing and exporting requirements

assessment of written reports identifying problems and actions taken to facilitate resolution

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

other international business units

Characteristics may include:

Regulations and permits may include:

Processes may include:

Costs may include:

Determination of components of costs may include:

Relevant parties may include:

Services may include:

Communication may include:

Problems may include: